ORDERS AND SHIPPING
All orders placed at Elite Diesels are processed the same day or the following day & once placed cannot be cancelled without a restocking/credit card processing fee.* Depending on any additional processing that needs to be done, the item will be shipped within the next 24 hours after being processed unless custom tunes are ordered. You'll receive a confirmation email after the package has been shipped and any relating tracking information. After the package has shipped it generally takes 6 to 14 business days for the product(s) to arrive at your door. Generally each item specifically tells the shipping speed. We do offer faster shipping if needed on certain items, which can be selected through the drop down menus. But does come at a higher cost.
Items that are not in stock, but are in transit from the manufacturer to our distribution warehouses, will be labeled as such to the best of our ability and generally have a 30-60 day shipping delay due to the post covid shipping and manufacturing delays. We are still feeling waves in the industry because of this and are doing everything we can to keep up with demand.
All air selected shipping orders ship same day if ordered by 2PM EST and ground orders ship within 24 hours of order being placed. Our shipping costs are priced for shipping within the United States and Canada (Must select 2nd Day Air or Overnight to Alaska or Hawaii. Overnight may not be available for remote locations), and some of Canada shipping due to extreme remote areas may be due to extra shipping costs. If so we will notify you and your order will ship once extra shipping cost is paid! If you want something shipped out of the country, please message us on the contact page.
Due to the nature and use of these items we generally do not accept returns as most items are vin# specific or built to order.
We will exchange only if the item is defective. We do recommend professional installation on this item. If the item is defective and cannot be exchanged or fixed a refund of the original purchase price will be issued after requested proof of malfunction and/or damage is given.
We do make certain exceptions on a case by case basis for returning products, if your return request is accepted, a 20% restocking fee* will be assessed and applied. Items must include all original packaging. Return shipping will not be refunded.
*All sales are final, any cancelations after order is placed, but before the item has shipped, will result in a 3% credit card/processing fee.
Before returning any items please contact us for specific shipping instructions.
*Hard parts such as EGR kits, DPF Pipes/Exhaust, Pyro Kits, Throttle Valve Kits, Exhaust Tips & S&B Intakes are not eligible for return unless we make an exception and a 30% restocking/shipping fee will apply along with your return shipping cost.
We reserve the right to refuse service to anyone.
Elite Diesel holds the right to update all products, pages, including this one. And is not bound to explicitly state all corrections made.
This website is for display & transactional purposes only. While we put every effort into making sure that all information is up to date & all products are properly described and inventoried. It is possible both through human & technical error that there may be a typo, omission, lack of inventory, or other such errors. Elite Diesels or any other related subsidies is not liable for any changes / or rejections to your order based upon the situations mentioned above.
Content. When you upload content to Elite Diesel, whether it is personal information, text or images; you are giving express permission for us to store and duplicate such data as is necessary for our business purposes. However we take privacy very seriously, we will not sell, disclose or rent your data to any other company without express permission from you.LOG FILES
As any other website, we collect and use the data contained in log files. The information in the log files include your IP (internet protocol) address, your ISP (internet service provider), the browser you used to visit our site (such as Internet Explorer or Firefox), the time you visited our site and which pages you visited throughout our site.
We also give your browser persistent and necessary cookies to allow our online store to function. This does things such as allow the cart to remember what items you've added into it. This data is retrieved from your browser whenever you visit our website.
NO THIRD-PARTY ADVERTISING
We do not display third-party advertisement on our site. Consequently, we do not have any ads that will track or target you. The only web tracking we do on Elite Diesels is through our website cookies, google analytics, and Facebook pixel, which provide us statistics on our web traffic to help us better understand those that we are serving, and to do it better. This information may be used to tailor emails and/or help in better targeting Facebook/Instagram/Google ads.
OUR STORE POLICIES
By entering your information for purchase and pressing the "Checkout Button" the person that is purchasing this product makes the following representations, and acknowledges and agrees to the following terms and conditions:
This off-road race only product ("this Product") is designed and intended for use in organized, amateur and professional racing events, but is limited to closed-course racing and open-course racing that is formally sanctioned by a recognized racing organization involving the motor vehicle in which it is installed (the "Vehicle"). It is not for use on public highways or roads nor is it for recreational off-road use other than solely for competition purposes. The person or entity buying this Product and/or using this Product (the "User") agrees to use the Vehicle solely for competition uses as described herein.
The User signing this disclaimer acknowledges and hereby indemnifies and saves harmless Elite Diesels and any other business that is owned or works with Elite Diesels. Its officers, employees, agents, distributors and dealers for any damages, penalties, fines, expenses or other costs which may arise from the use of this product and without limiting the generality of the forgoing specifically acknowledges the following:
Use of this Product for purposes other than solely for competition is a violation of federal law and may violate applicable state or local environmental, motor vehicle and other laws. The User warrants that the product shall only be used in sanctioned closed-circuit events.
That use of this Product may violate warranties from the manufacturer of the Vehicle or from others.
That use of this Product may make the Vehicle unfit or unsafe for the purposes intended or for any purpose and cause personal injury, property damage or death.
That the installation of this Product, improper installation of this Product, use of this Product with other components or failure to use this Product in conjunction with other components, could result in or cause personal injury, property damage or death.
THIS PRODUCT IS FOR COMPETITION USE ONLY. ALL OTHER USES ARE CONTRARY TO U.S FEDERAL LAW. IF YOU INTEND THIS PRODUCT FOR HIGHWAY OR NON-COMPETITION OFF-ROAD PURPOSES DO NOT PURCHASE OR INSTALL THIS PRODUCT.
WE DO NOT SHIP TO CALIFORNIA.FTC DISCLOSURE & RELATIONSHIPS
Elite Diesels is not paid to endorse any other products outside of those that are inside its own enterprise. However we reserve the right to link and endorse other businesses at our own discretion whether we do business with them or not.
Elite Diesels, owns and controls all the copyright and other intellectual property rights in our website and the material on our website; and/or have sourced the images from open third party sources. All the copyright and other intellectual property rights in our website and the material on our website are reserved by either Elite Diesels or to home the original creation and credit is due.
Elite Diesels recognizes that privacy of your personal data is of the utmost importance. Here is a disclosure of what information types we receive and collect while you use and visit elitediesels.com, and how we safeguard your information.
We Never Sell Your Personal Information to Third Parties